Healthcare House, Snaygill Ind. Estate, Skipton, BD23 2QR (01756) 706050
Company News, Industry News, Uncategorized
Deliver Net have sponsored industry-leading care provider, Hallmark Care Homes’ glittering ceremony which will take place on Friday 14th September at the Renaissance London Hotel in Hounslow.

At the special event, which will be hosted by Television Presenter Matt Baker, 34 team members will have their hard work celebrated across 17 categories ranging from Care Home Team of the Year to Care Chef and Dementia Care Champion.

At the start of the year, each finalist was nominated by team members, residents, and relatives from the care groups 17 homes and later interviewed by senior Hallmark executives and their category sponsors, including Deliver Net.

Hallmark Care Homes Operations Director Cheryl Wanklyn said: “We are looking forward to recognising our team members who have demonstrated excellence within their field of work. The awards evening is the perfect opportunity to recognise and award those particular employees who go above and beyond and are outstanding in their everyday roles.

“I am sure that a fantastic night will be had by all who attend the ceremony and I would like to give huge thanks to one of our main category sponsors, Deliver Net who assisted us to judge our amazing finalists.”

Deliver Net Managing Director Simon Holt added: “It’s a real pleasure to be involved in recognising the dedication and skill of Hallmark’s staff. The awards dinner will be a fabulous night and all the nominees and colleagues deserve our thanks and support for the work they do.

“Our customers deliver great care and support to over 60,000 care home residents every day, all across the UK, and we are very proud to play our part in making this happen”

Company News, Industry News

The Deliver Net team once again exhibited at the Scottish Care Conference in Glasgow on 17th November at the Hilton hotel.

With a fantastic list of speakers and workshops, it was no surprise to see a record attendance – with over 450 delegates and over 70 exhibitors.

Our two stands, focussing on our dementia care and activities range, along with our hugely popular interior design service, were extremely busy. The event offered a great opportunity to catch up with some of our Scotland-based customers, as well as meeting new ones.

Last year, our innovative range of empathy dolls for dementia care were a huge hit with delegates. This year, we chose to give a special sneak-peek of our interactive pet range, which is due to be ready for sale early next year. As you can see in the video above, it’s fair to say the dog and cat we brought along were the talk of the day!

Did you manage to get to the event? Did you see our furry friends? If you’d like to register your interest in them, or discuss a bespoke range of activities for your home, call us today!


Dementia Care, Industry News
In September 2015, the Health England Education Board announced that the use of the traditional pink, foam-tipped mouth swabs had been banned within NHS Wales.

These instantly-recognisable oral care tools have been commonplace in hospitals, care homes and dental surgeries for many years. The foam swabs provided a low-cost, convenient way to administer oral care to patients, so why has the NHS Wales taken the drastic step to ban them?

At first glance, these disposable ‘foam lollies’ look innocent enough, but, delve into the NHS statistics and they have a potentially deadly design flaw.

“The foam head could not be retrieved. The patient subsequently died…”

Back in 2012, an incident in Wales was reported to the Medicines and Healthcare Products Regulatory Agency which triggered a medical safety alert. Whilst a healthcare professional was administering mouth care to an elderly patient, the foam tip became dislodged in the patient’s mouth. Tragically, despite emergency intervention, the foam tip could not be retrieved and the patient subsequently died. 

Due to their low cost design, the potentially life threatening design flaw with traditional mouth swabs was that the foam tips could be relatively easily pulled off, especially when the tips were soaked in water before use or if the patient were to bite down – a common response to oral care in patients living with dementia, for example.

Around 800 similar incidents of the foam tips becoming dislodged, retained in the mouth or torn during use were reported by the National Patient Safety Agency between 2008 and 2012. This led to all foam tipped swabs being banned for use in Wales, with England subsequently following suit in several areas of the country.


What are the practical alternatives to foam tipped swabs?

MouthEze oral care sticks were developed as a safe, practical response to this report and provide numerous improvements over the traditional, outdated swabs.

A ‘Class 1 Medical Device’ for use in delivering safe mouthcare, MouthEze sticks are suitable for use in any care setting, including hospitals, care homes, hospices and dental practices.

The plastic sticks feature a cone shaped head with smooth, rounded filaments, made of soft material. Neither the heads, nor the filaments can be easily removed, even if they are left soaking in water overnight.

By applying a rotating action during use, MouthEze sticks can collect debris as they clean, as well as delivering water, held between the soft filaments, to the patient’s mouth. MouthEze can be steralised and re-used for up to one week.

A Breakthrough In Specialist Mouthcare

The ergonomic design of MouthEze has been assessed and tested for safe use with a wide range of patients groups, including;

  • Older people,
  • People living with dementia,
  • Patients with neurological conditions such as stroke,
  • Cancer therapy patients,
  • People with learning disabilities
  • And patients in specialised intensive care units.

MouthEze can also be used safely with ventilated patients who are at risk of contracting ventilated associated pneumonia (VAP). MouthEze is for those people who are dependent or require assistance for mouth care and for people where conventional methods i.e. toothbrushes and sponge swabs are not suitable.


Deliver Net is delighted to have been awarded an exclusive UK distribution contract by the team behind MouthEze. We now carry packs of 25 MouthEze sticks in stock, available for next-day delivery if require.

To place an order for MouthEze, either shop online or call our Customer Service team on (01756) 706050.